Contact Us
Whether you have a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a casino we cover, this page explains how to get in touch with the editorial team at US Online Casinos. We're an independent comparison site focused on online casinos available to US players, and we take reader feedback seriously.
Before reaching out, you may find what you need in our About Us page, which explains how we research and rate casinos, or in our Responsible Gambling page if your query relates to safer gambling support.
What You Can Contact Us About
We welcome messages on any of the following:
- Editorial queries — questions about how we scored a casino, why a site appears where it does, or how our review process works
- Factual corrections — if you believe information on our site is out of date or inaccurate, let us know with as much detail as possible
- Bonus and offer terms — if a welcome offer shown on our site no longer matches what a casino is advertising, we want to hear about it
- Responsible gambling concerns — if you are worried about your own gambling or that of someone close to you, please also visit our Responsible Gambling page for support resources available to US players
- Licensing or compliance questions — if you have concerns about how we present regulatory information for any state
- General feedback — suggestions, accessibility issues or anything else about the site
How We Handle Your Message
The US Online Casinos editorial team reviews incoming messages during business hours. We aim to respond to all substantive queries within a reasonable timeframe, though response times may vary depending on volume. Queries about specific casino offers or terms are prioritised, as accuracy matters most on a site like this one.
Please note that we are a review and comparison platform — we are not affiliated with, employed by, or acting as customer support for any of the casinos listed on this site. If you have a dispute with a casino operator, the correct route is through the casino's own support channels and, where relevant, the relevant state gaming regulator.
A Note on Our Editorial Independence
US Online Casinos may earn commission when a reader visits a casino through a link on our site and registers an account. That commercial relationship does not determine how we rank or review operators. Casinos cannot pay for a higher rating, and we will always include meaningful drawbacks alongside any recommendation. If you believe a conflict of interest exists in any of our content, we encourage you to raise it — our credibility depends on getting this right.
You can read more about how rankings are compiled and what criteria we apply on our About Us page.
Responsible Gambling — Always Worth Mentioning
We include this on every page because it matters. If gambling has stopped being enjoyable, or if it is affecting your finances, relationships or wellbeing, support is available. The National Council on Problem Gambling helpline is available 24/7 at 1-800-522-4700. You can also text "NCPG" to 53342 or visit ncpgambling.org. Our Responsible Gambling page lists further state-level resources and explains tools such as deposit limits and self-exclusion programmes.
Online gambling is only available to adults aged 21 or over in most US states, and players must be physically located within a state where online gambling is legally permitted. If you are unsure about your state's laws, check with your state gaming commission before playing.
To reach us, use the contact form or email address provided on this page. Please include enough context for us to respond usefully — vague messages are harder to act on. We read every message, even when a personal reply isn't always possible.
For matters relating to the site's legal terms, please also refer to our Terms and Conditions.